E-mail FAQ

What is the difference between a POP mail box and a POP account?
POP mail boxes are contained within the master POP account. You can configure as many mail boxes as you need, i.e. any-name@yourdomain.com. All POP mail boxes are accessed with the POP account master password.

How do I setup mail boxes for my account?
On your welcome mail you will have a URL for MailSetup, go to it.  If you don't know it, go to our support page, there is a link for MailSetup which depends on which server you are on.  It will ask for your domain name and administrative password. Enter your-full-domain-name (including suffix) and your administrative password, then click on "go" to start configuring e-mail addresses. 

What are my POP3 and SMTP addresses?
POP3 Server is 'mail.your-full-domain-name'(suffix included).  We recommend that you use your own ISP for SMTP.

How much do additional POP mail boxes cost?
Nothing, create as many as you need; however note: they are all accessed using the same password.

Is there any way to configure it so that each POP mail box has it's own password?
No, you get one master password for the entire POP account which can be used to access any POP mail box.  In order to have individual passwords, you would need to have additional POP accounts.

How do I setup FrontPage to e-mail me information entered on a form?
On your form, click on the submit button, then use menu Edit/Form Field Properties/, click on "Form" On the send to, leave file name blank, and put the e-mail address of the 'send to' in the e-mail address field, then click on Options, and go to the E-mail results tab. To make sure things look OK, I like to use a fixed subject and reply to uncheck the "form field name" for each.  It's important you set a valid return e-mail address in the reply-to field from your own domain.

How can I erase an old e-mail configuration?
Set any unwanted addresses to "default" and the configuration will be deleted.

How can I set up an auto-responder?
Select the auto-responder option for your address that you are configuring and upload a file into your Mail directory with an ".ar" extension.

How can I keep a copy of messages received when I choose auto-reply?
Set up your address to forward to 2 addresses; make one auto-reply, and make the other deliver.

What is the "change userid" option on the MailSetup page?
Change userid is only for users who are administering more than one domain.



 

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