FrontPage FAQ

How do I upload my web site using FrontPage?
1. Make sure you are online before you launch FrontPage explorer.
2. When you have your web in the explorer ready to publish, use the menu File,    Publish Frontpage Web; a dialog box will appear. You should be able to type in your domain name, but if you can't, click on the "More webs" button and type it in.
3. A pop-up will appear asking for your userid and password, your userid is    your-domain-name(no suffix); the password is your administrative password.
4. Another pop-up may appear during publishing asking if you want to overwrite existing files. Answer "yes to all".
5. When publishing goes to 100% complete, it is all done. Check it in your browser, you may have to hit reload to pick up the latest version.

Is there a way to create a separate plain html directory, for non-FrontPage sites that we develop?
Publish an empty FrontPage web for the directory, for example, www.yourdomain.com/directory-name Then after you do that, never publish there using FrontPage again. You can go in with ftp and do whatever you want in that directory and FrontPage will leave it alone (as long as you never open or publish that web using FrontPage).

How do I change the password for publishing my page?
Use FrontPage 'Open Web',  then click on Tools, Change Password.

Are there any FrontPage features that you do not support?
Since we run the Unix extensions, the following NT specific features are not supported: IDC (ODBC), ASP, Sourcesafe versioning. If you need these features you will have to find an NT host.

Why do I get this error message when trying to access my site:  File Not Found, The requested URL /default.htm was not found on this server?
The index page is "index.html" on Unix servers.  The extensions automatically rename it.  To fix the problem: 1. Rename your default.htm to index.html
2. Create a new default.htm, make it like a splash screen opening page that then loads index.html or whatever, so users clicking through the search engine    entry will get to your site too.
3. Republish.

Why do I get an error saying that server extensions aren't configured for e-mail when I try to have form results sent to me?
Try this for your e-mail forms: On your form, click on the submit button, then use menu Edit/Form Field Properties/ click on "Form".  On the send to, leave file name blank, and put the e-mail address of the send to in the e-mail address field. Then click on Options, go to the E-mail results tab. Make sure things look ok, I like to use a fixed subject and reply to uncheck the "form field name" for each.  It's important you set a valid return e-mail address in the reply-to field.

How do I arrange for a FrontPage form to be e-mailed to me?
To setup a form to send results by e-mail you need to change the form properties in FrontPage to send e-mail.  See also the previous question on how to setup a mail-back form.  You can also save form results in a file, double-click the submit button, open the form properties, and set to save results into ' _private/filename.txt'  To access that file, you can use FrontPage to pick it up into the editor, or you can go directly there using a browser: www.yourdomain.com/private/filename.txt  (you might have to use your FrontPage userid and password)

Do we need an IP address or domain name when using the "Publish FrontPage Web" function?
Yes, once you have the web site in your FrontPage explorer, do a "publish", then fill in the destination web: http://www.your-domain.com; a pop-up will request your userid and password.

I am no longer utilizing FrontPage on my computer;  can I setup password protection without it?
See the designers guide on setting up passwords; you will need to telnet and run the 'dbmpasswd' program.

Do your services include Microsoft database running on the website?
We don't run a Microsoft server, we run UNIX-apache, so there is no MS database running on our machine.

I decided not to use FrontPage any more; what do I need to do in order to stop using it?
We can just leave the extensions; it doesn't hurt your web if you don't use them, and they hardly take up any space. You can remove them yourself if you wish, simply delete all directories beginning with a '_'(e.g. _vti_*, _private, etc...) and postinfo.html, and any .htaccess files you have (those control access to author your site) Or you can e-mail us, and we will uninstall the extensions for you.

Why am I  getting this error message:  File Not Found, The requested URL /_derived/nortbots.htm was not found on this server?
We've seen this nortbots message before, it happens when a file is not published using the FrontPage extensions.  Try republishing the web, make sure the FrontPage publish function is used and the web publishing wizard (ftp) does not get invoked.

How can I delete the "under construction" index file?
Rename your index.htm to index.html and republish.

I don't seem to have a "Root Web"; how do I make my disk web a "Root Web"?
You can't set permissions on your disk web, only on the remote web. From Explorer, click File/Open Frontpage Web/More Webs, type in your remote web name (www.yourdomain.com), then when your web shows up in explorer, click Tools/Permissions. It's probably not a good idea to set permissions on the root web.  Publish a private web, example:  your-full-domain-name/customers, then set permissions on the customers web.  That way everyone can browse your normal web, and only customers can browse the customers web.

What are the directory paths for my FrontPage sites?
You don't need directory paths, they are for FTP.  When you publish, you should not get the FTP dialog.  If you do, then something is wrong.  Refer to the first question on this page.

My website is created in MS Publisher, so is there any way for US InterSpace to host this Publisher site until the FrontPage edition is completed?
We are not familiar with Publisher. If you have FrontPage, I think it's easy to "import" your Publisher files and publish it using FrontPage. Otherwise you can use ftp to upload your Publisher files; upload them into the html folder, and make sure the opening page is named index.html.

I published my web and now my Stats don't update anymore.
When you publish using FrontPage, you may have also published the Stats directory and it's files.  If you have a local copy of the web, see if you can delete the Stats directory off your copy so FrontPage won't try to publish it.  You can also e-mail us, and we'll fix your Stats directory.

Why do I get an error message  when I try to publish my web site using AOL as my ISP?
FrontPage publish and AOL don't work well together.   You may want to try a different ISP.

I made a few changes to my web site, but the changes don't show up.
Your browser probably cached the web site; hit reload or shift-reload.

When I try to upload, FrontPage asks for the user id, which I type as 'mydomain.com'; I then type in my password, but I can't get access.
Leave out the .com in your user-ids for FrontPage

I was uploading my web site, it got to the the last phase, "processing web updates", and then timed out.
The "processing web updates" phase runs a large number of internal functions on your web: text indexing, hyperlink recalculation, etc.  These will time out on large webs.  It is a problem that Microsoft is aware of; the only solution is to break large webs into smaller ones.

Can I include an MS Access database (.mdb) as part of my FrontPage installation?  Do you support Access queries?
No,  we are not running a Microsoft operating system and therefore cannot support ASPs, IDCs, and such.  Check around for a hosting provider that runs WindowsNT.

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